• Fraud and Security

  • Statistics Resources:

  • e-commerce Fraud Losses Drop
  • 2009 Internet Crime Complaint Center Internet Crime Report
  • IC3 Web Site (state and past year crime reports available)

  • Consumer Views:

  • Federal Reserve Bank of Boston Presentation on e-Commerce with Consumer Attitude Data from 2008

  • Industry and Trade Associations:

  • List of government resources about Internet Fraud and Privacy
• e-commerce

  • Best Practice Guidelines:

  • OnGuard Online (Government Advice to Consumers for Protecting Themselves Online)
  • Telltale Signs of e-Commerce Fraud (e-Commerce Times 2009)
  • Australian Government Guidelines for e-Commerce (High-level Overview from 2006)

  • Consumer Views:

  • Federal Reserve Bank of Boston

  • Statistics Resources:

  • U.S. Census Bureau: Measuring the Electronic Economy
  • ComScore presentations and whitepapers on eCommerce
  • Pew Internet and American Life Project

  • Industry and Trade Associations:

  • e-commerce Association Directory
• Electronic Bill Pay

  • Best Practice Guidelines:

  • Marketing EBPP Services
  • Adoption Barriers to EBPP

  • Consumer Views:

  • Fiserv: Trends on Consumer Bill Payments
  • First Data: Bill Payment Trends

  • Statistics Resources:

  • USPS Survey on Household Mailing Behaviors
  • Billing & Payment Options Driving Customers Paperless

  • Industry and Trade Associations:

  • Council for Electronic Billing and Payment
• Money Transfer

  • Best Practice Guidelines:

  • Innovations to Drive Remittance Growth

  • Consumer Views:

  • FTC Consumer Alert: Money Transfers Can Be Risky Business
  • California Department of Consumer Affairs: Consumer Rights in Electronic Fund Transfers: Legal Guide

  • Statistics Resources:

  • World Bank: Migration and Remittances Data

  • Industry and Trade Associations:

  • International Association of Money Transfer Networks
  • The National Money Transmitters Association
• Top-Up Services

  • Best Practice Guidelines:

  • The Prepaid Press: International Mobile Top-Up: Opportunities Abound for Savvy Providers

  • Consumer Views:

  • Northstream White Paper: Time to Top-Up the Prepaid User Experience

  • Statistics Resources:

  • Emerging Markets: The Global Success of Prepaid Mobile
  • Informa: Prepaid mobile to capture 80% of global subscriber growth