WHO we are
Based in Ft. Lauderdale, FL Adaptive Payments is a payment authentication company that enables easy, safe, secure and authenticated transactions to occur using the cardholders PIN or other data that is known to the cardholder, to authenticate Debit and Credit transactions. The company has developed payment solutions that serve four vertical markets; Internet Sales, Money Transfer, Bill Payment and Prepaid Top Up. These products are delivered across the e-commerce, Mobile Commerce, Mail/Phone Order, Call Center and Brick and Mortar channels. All Adaptive Payment’ solutions feature “5D-SecureTM ”- Five Factor Authentication using two unique channels for authentication separating the sales and personal data from the secure PIN.
WHAT we do
We link consumers and retailers, payers and payees, money senders and money recipients together and enable them to make PIN enabled/authenticated Debit and Credit internet purchases, prepaid account top-up, money transfers, internet remittances, recurring bill payments and a number of other transactions in a manner that reduces risk of fraud and identity theft, improves customer knowledge of payment amounts and dates, ensures payment authentication and is consistent with how a growing number of consumers prefer to pay: Debit.
HOW it works
Personal & card data is provided as usual. An outbound call is initiated and we speak the order number and purchase amount. Secure IVR prompts for PIN entry via phone. PIN is NEVER at risk of spyware or malware on the PC or shared with a human. Transaction data & PIN are combined and sent for approval.
Management Team
Shashi KapurChief Executive Officer
Shashi Kapur is the Chief Executive Officer of Adaptive Payments and the inventor of the patent (pending) for technology that enables Adaptive Payments SecureTran authentication engine. Mr. Kapur is responsible for establishing the strategic direction, profitability and long-range growth of the company and has over thirty years of technical and executive management experience in starting, developing and growing Information technology companies.
Prior to founding Adaptive Payments two years ago, Mr. Kapur's accomplishments includes managing the fast-paced growth at Telecredit payment services by developing leading edge technologies related to Check Guarantee (Merchant services), Credit Card (Financial Institutions) and Debit Card (Financial Institutions) in the 1980s. He also founded High Integrity Systems, Inc. (an Equifax company) in the 1990s based on patented high volume secure transaction processing technologies and sold a lottery system to the State of California. Equifax later sold the business to GTECH.
More recently as the Chief Information Officer at WildCard Systems, Mr. Kapur developed the technology that supported the explosive growth of the company prior to its sale to eFunds and developed Internet based technologies for customers such as McDonalds and Microsoft.
Executive Chairman
Gary Palmer was introduced to the concept of using a mobile phone as part of the payer authentication process by Shashi Kapur in the fall of 2008. Working together, they refined the initial e-commerce application and technology process, explored additional use cases, engaged a research firm to test consumer receptivity, and developed business cases and models for additional applications of the technology. Based on the outcomes of these activities, they funded the development of the company and operations.
Gary is passionate about the unique role that Adaptive Payments plays in the payment process for issuers, banks and or financial institutions, consumers, merchants and billers. Adaptive Payments’ 5DSecure™ technology enables a remarkably fast, intuitive and non-obtrusive process that’s highly disruptive in terms of radically improving payment security through unique payer authentication. In addition to authentication and security, the solution gives consumers protection, control and information they’ve never had before - and they desire. Bottom-line is that that everyone in the value chain experiences compelling benefits from Adaptive Payments.
In addition to serving as Executive Chairman of Adaptive Payments, Gary Palmer is a co-founder of, and the President of Wave Crest Holdings (www.wavecrest.gi), a venture-capital backed Gibraltar-based, regulated eMoney Payment Institution that transforms payments through a combination of fresh-thinking, a unique value-driven business model and a highly differentiated technology platform that powers large-scale, customized solutions for corporations, governments and consumers to make and receive payments.
In 1997 Gary co-founded WildCard Systems and was a Director and the Chief Operating Officer until WildCard was acquired by eFunds in 2005 for $262 million. At eFunds, Gary was EVP of Global Strategic Business Development and was on the executive team that sold eFunds to Fidelity National Information Services (NYSE: FIS) in 2007 for $1.8 billion. At FIS, Gary managed the company’s Government EBT, ACH and Prepaid business units until May 2008 when Gary scaled-back his involvement to serve as a part-time advisor through 2009.
Gary’s other current activities include serving as a Founding Director and past-Chairman of the NBPCA; acting as a non-executive director at Tuxedo Money - the UK’s leading prepaid program manager; acting as a director at the Center for Financial Services Innovation, as well as serving on the advisory board of Commercial Payments International.
Chief Operating Officer
Ralph A. Bianco is the Chief Operating Officer at Adaptive Payments and has over 36 years experience in payments, banking and engineering consulting services. As chief operating officer, he is responsible for business operations including product delivery and support, settlement operations, compliance, product management and development and marketing.
Mr. Bianco brings to Adaptive Payments a long history of success, innovation and leadership. Prior to joining Adaptive Payments, Bianco was Senior Vice President, Retail Payment Solutions for U.S. Bank serving as General Manager of US Bank's industry leading prepaid card business with direct end to end responsibility for this $100+ million business line.
Prior to that he was senior vice president at EFT processor Genpass Technologies which was acquired by US Bank in 2005. Mr. Bianco also served as senior vice president Global Product Management & development at MasterCard and senior vice president at acquirer/acquirer processor Gensar, now Chase-Paymentech and was part of the startup management team that launched the Wright Express Commercial fleet credit card.
Mr. Bianco graduated from The City College of New York with an engineering degree and completed the Executive Education Program at the University of Virginia's Darden Graduate School of Business.
Senior Vice President of US Sales
Tom Berlinger is Senior Vice President of US Sales for Adaptive Payments and has over 35 years experience in the payment services industry. As Senior Vice President of Sales, he is responsible for all US direct and third party sales, account management, channel development and contract execution.
Mr. Berlinger brings to Adaptive Payments a long history of success in the payments business focusing on sales strategy and execution, building customer relationships and new channel development and management. Prior to joining Adaptive Payments, Mr. Berlinger served as Senior Vice President of Sales at Certegy, a division of FIS, where he reported directly to the President and was a member of the senior management team. He led a team of over 150 direct sales, sales support and account management professional. Under Tom’s leadership, this team consistently generated 20% year over year growth rates while contributing to building a business that grew to over $300 million in annual revenue.
Vice President, Development
Manjusha Thumma leads the development of Adaptive Payments’ platform and products, working with a group of skilled software engineers to translate Shashi Kapur’s technology vision for 5DSecure™ into client-facing opportunities.
Manjusha has 15+years of technical development, project and program management experience in the software services industry. Before joining Adaptive Payments, she was Director of Client Delivery Services for Fidelity National Information Services where she led offshore development activities including hiring and oversight of 100 development resources, process set up and project management. Her team successfully launched the American Express prepaid gift card program and handled the conversion of American Express’ existing portfolio to the FIS platform.
Special Advisor
Alan Goslar is the owner of Payments Advisory Ltd., a consultancy specializing in payments services. He also has a number of board and advisory positions with companies directly involved in the payments industry.
Alan retired from Visa International in 2001 after some 35 years in the Financial Services industry. His last position with Visa was Executive Vice-President of Products for Visa’s CEMEA region. In this position he was responsible for the integration of new technology into the existing products, the development of new products and new delivery channels, and the provision of sales and support for the entire product range.
Alan spent several years in Visa managing the systems and technology activities. Among his early achievements at Visa was the establishment of the organizations processing centre in London, which provided authorization, clearing and settlement of Visa Transactions. In addition, his delivery systems development department was instrumental in creating the technology for point-of-sale transactions.
Alan joined Visa International in 1984 after a 17-year career at Standard Bank of South Africa, in a variety of positions. These included managerial positions in Branch Banking, Card Division, Corporate Banking, Electronic Banking, and Information Technology.